Who We Are
Burn-Tech.uk Ltd ("we", "our", "us") provides IT support, Microsoft 365 administration, networking, cybersecurity, telecommunications and related technology services for businesses across Northamptonshire and surrounding areas.
Company Number: 15308413
Email: hello@burn-tech.uk
Information We Collect
When you contact us through our website, email or telephone, we may collect:
- Name
- Email address
- Telephone number
- Company name
- Information included within your enquiry
We only collect information that you voluntarily provide.
How We Use Your Information
We may use your information to:
- Respond to enquiries
- Provide quotations
- Deliver IT support services
- Manage customer relationships
- Meet legal and regulatory obligations
We do not sell, lease or distribute your personal information to third parties unless required by law.
Legal Basis for Processing
We process personal information under one or more of the following lawful bases:
- Consent
- Legitimate Interests
- Performance of a Contract
- Legal Obligations
Data Retention
We retain personal data only for as long as necessary to:
- Respond to enquiries
- Provide requested services
- Maintain business records
- Comply with legal obligations
Information that is no longer required is securely deleted.
Data Security
We take reasonable technical and organisational measures to protect personal information from:
- Unauthorised access
- Loss
- Misuse
- Disclosure
While we take security seriously, no internet transmission method can be guaranteed to be completely secure.
Cookies
This website may use essential cookies required for the operation of the site.
Third-Party Services
We may use trusted third-party providers including:
- Website hosting providers
- Email providers
- Microsoft services
These providers only receive the information necessary to perform their services.
Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to certain processing activities
- Request restriction of processing
- Request data portability where applicable
To exercise any of these rights, please contact: hello@burn-tech.uk
Google Analytics
This website uses Google Analytics to help us understand how visitors use our website and to improve our services.
Google Analytics collects information such as pages visited, time spent on the website, device type and general geographic location. This data is anonymised and does not directly identify individual visitors.
Google may process this information on servers located outside the United Kingdom.
For more information, please see Google's Privacy Policy: https://policies.google.com/privacy
Contact Us
If you have any questions regarding this Privacy Policy, please contact:
Burn-Tech.uk Ltd
Email: hello@burn-tech.uk
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page and become effective immediately upon publication.